Tuesday 10 December 2013

Critical Reflection December 2013



 Critical Reflection

This year began with high expectations for ‘WINOL’ due to the success of the previous semester. In terms of ‘Alexa’ ranking we were beating local news sources such as the ‘Hampshire Chronicle’ and the ‘Basingstoke Gazette’. Therefore, it was essential to maintain this reputation of being a reliable news source for Hampshire. I believe we have managed to achieve this aim because our latest ‘Alexa’ ranking for ‘WINOL’ shows on the 8/12/13 was 34,210 in the UK which means that we are still beating other student Journalism sites like ‘Leeds Student’ and other Professional local news sites such as the ‘Hampshire Chronicle’ who have an ‘Alexa’ ranking of 49,025 in the UK. However, we have been unable to maintain our global ‘Alexa’ ranking, as the figures show that last semester we had a global ranking of 372,251 compared to our current global ranking of 776,668. For instance, on the 1st of December only 8 people visited winol.co.uk through ‘Google’. I believe to help improve these rankings, we need to add more ‘tags’ onto our site which are relevant to what people will be searching for online.  Consequently more people will then be directed to the ‘WINOL’ site.
I also think the reason why we haven’t improved on our rankings is due to our summer break, there was a whole 4 months where no new content was uploaded to the website at all, so it is inevitable that people lose interest in the site. Once we were back up and running the content uploaded to the site has remained a slow process, I still think we are not updating it with enough new stories as quickly as we did last semester.

Another contributing factor could be due to various technical issues with production, the bulletin has been late most weeks. This is damaging to our reputation since our audience becomes doubtful that we are a reliable, creditable news source if we are not live at 5pm each week.
 I think the reason for us managing to still have a fairly reasonable ‘Alexa’ ranking in the UK, is due to an agreement made at the start of the semester, in our editor’s meeting. We agreed to focus the bulletin more on our local area. What led us towards this decision was the majority of criticism we received from our Guest Editors, which was that we were not keeping the bulletin local enough. Therefore, we’ve ensured that if we are covering national stories they need to have a local angle. I think our target audience needs to be Winchester, It makes much more sense to mainly cover local stories, however, this means that we are not to ignore the opportunity to cover national breaking stories too.
This semester ‘Access Winchester’ has worked well  as an additional weekly bulletin to include packages containing diverse coverage of local events such as new productions at the ‘Mayflower’ Theatre in Southampton, or ‘Coffee House Sessions’ being held at the University of Winchester Terrace Bar. ‘Access Winchester’ has brought a whole new audience to ‘WINOL’ due to the fact that it is local and consistent. It is produced and made available online every week just like the news bulletin.
The news bulletin itself has made vast improvements compared to the start of this semester but I believe that we are still not at the standard that we were at last May. This is reflected in comments made in the debrief of our last bulletin (4/12/13).   Angus explained how there is no such thing as a quiet news week and so it was down to the reporters to find the passion and the drive to ensure that their package is at the correct standard to be in the bulletin. This should mean that the News Editor has a tough decision to make as he or she then has too many packages to choose from.
A consequence of not having enough bulletin ready packages could be due to the fact that this semester the role of News Editor has been delegated on a rota system. This meant that no real relationship between the News Editor and the reporters was able to be established. Time was wasted each week due to a lack of communication of who was to be News Editor that given week and so reporters were unsure of who to contact with questions about their package. This meant that in the News Meeting it would be the first time that the News Editor had heard about the reporter’s story they’ve been working on and so if the News Editor is unsure about the story he or she is unable to give feedback beforehand. 
Another issue is that the news agenda is sometimes not strictly stuck to, in my opinion this is due to there not being enough drive to fight for your story to make sure that a package does work and that you’re able to overcome any foreseeable problems. If your package is turned into an OOV, this is the worst possible thing to happen but most reporters seem to have already given up on their work and don’t put the effort in to turn things around. All that said, package basics such as sound and shots have been greatly improved compared to the start of the semester where essential components of a package such as white balance and NATSOT were missing. The perfect example of this is Liam Garrahan’s scrap metal package.
Due to the effort of Social Media Editor, Georgia Spears, promotion for the ‘WINOL’ bulletin has been consistent and effective. The bulletin is back on top, with an audience for features being at a decline, in contrast to last semester when it was ‘the rise of the features’. I believe this is due to the lack of interest we have had from the team as a whole to produce any features. We have had all the magazines running throughout the semester without enough new content being uploaded apart from the fashion magazine ‘Absolute:ly’. This is because there is a team of four working on the magazine. I feel that each of the other magazines also need a dedicated team.
The decision to condense all the magazines into one magazine called ‘Here and Now’ is going to help raise the profile for features. I believe this to be the case because now that the magazines have been compiled into one there will no longer be any confusion of where to go to see the features and also the magazines will no longer look bare and lacking content. This transformation is still in progress but once the right look of the magazine has been achieved I’m sure that things will pick up from where things were left last semester in terms of traffic to the features. My suggestion is that all the editors from the magazines come together to work as one team to keep ‘Here and Now’ updated regularly.
The Sports Team has made an effort to produce packages which delve into different sports such as handball which has a big following and resulted in a vast amount of traffic being brought to the bulletin and ‘Sportsweek’. It is rare that in depth coverage is given to local teams and this is why so many people are drawn to our coverage which is promoted on Twitter.  All this considered I feel it is necessary for Sports to have a more dominant presence on the ‘WINOL’ front page.
My role on ‘WINOL’ this semester was Managing Editor; this meant it was my job to take responsibility for the marketing and promotion of ‘WINOL’. This is including both advertising and competitions for the news and features team.  We agreed that this semester we need to attempt to make more of a connection with our campus, so I came up with the idea of creating an advert for the bulletin to be displayed on the TV screens around campus. The reason I suggested this idea was because I believed our University campus didn’t know about the ‘WINOL’ bulletin.
The next step I felt was necessary to complete the link between ‘WINOL’ and the campus was to get into contact with the University of Winchester Design Team to discuss the possibility of streaming the bulletin live at five every Wednesday on the TV screens. It soon became clear that the Design Team believed this to not be possible due to the fact that the TV screens do not have sound and also the complications with streaming from the internet. I think that this is a real shame because students are lazy and if a bulletin is broadcast to them directly on the screens then they have no choice but to watch it.  Despite this setback I do believe that the ‘WINOL’ advert has still increased our traffic to the bulletin and the site.
Arranging competitions for the magazines was another one of my responsibilities. I phoned around companies such as the theme park ‘Thorpe Park’ and ‘Benefit’ the make-up brand to ask for prizes for our competitions. ‘Benefit’ sent make up samples which were perfect prizes for the fashion magazine ‘Absolute:ly’. ‘Thorpe Park’ also sent back a 2 for 1 voucher to the park which I thought would be great for the ‘Adventure and Travel’ magazine. I also arranged competitions and prizes for the ‘Volt’ and ‘New Winchester Review’ but unfortunately the Editors were unable to cooperative, so I decided just to go ahead with the ‘Absolute:ly’ competition. It was a great success with over 11 entrees for the competition which consequently brought more followers to 'Absolute:ly' and 'WINOL'.
The competition for 'Adventure and Travel' was a little simpler; all that the entrees had to do was re-tweet our tweet posted on the magazine's account to win the vouchers. Unfortunately the winner of the competition was unable to come onto campus to collect her prize. We felt it was necessary for the prize to be collected instead of posted so that we could take a picture of the winner with her prize. This is important because it proves to the readers that we are true to our word and that our competitions are real. I think this is why we don't have as many competition entrees as I would like, because we are only a student run site so the public don't seem to think we're legitimate when it comes to competitions. However, the more we run, the more we build a good reputation for ourselves whilst drawing more traffic to the site and bulletin.
Georgia Spears, and I agreed that we would both like to work on an exclusive interview for ‘WINOL’ using social media to conduct it. We decided the best way to go about this was to find and interviewee and ask the public to tweet in questions for them. Our followers on Twitter would be given the exclusive chance to put their questions to the interviewee. I decided we should aim high and so I emailed the Deputy Features Editor of Cosmopolitan Magazine UK, Rosie Mullender. Originally we planned to both do the interview but due to the lack of space in the office provided, there wasn't enough room to sit next to each other while we interviewed Rosie. We made the impromptu decision to just do the interview one on one which was a struggle as we had to fit two cameras into the room. I am really glad that I put in enough time to write the appropriate questions for Rosie as the interview just seemed to flow. It wasn't until we went to edit that we realised that due to the cramped conditions of the interview, we had made the error of 'crossing the line'. Luckily it was only the footage we filmed of Georgia that was affected and so to overcome this issue we used a voice over to ask Rosie the questions and flipped the screen on a cutaway of Georgia.
I believe that in order for things to improve next semester for ‘WINOL’, reporters need to follow on from their stories and report on any updates. Too often a story is reported on in the bulletin and then not revisited. Updates will secure a niche audience will continue to watch the bulletin to see if there is any updates on any particular story they are following.
Also all reporters need to update their twitter a couple times a day with pictures and ‘teasers’ of what to expect in the bulletin. This will keep the ‘WINOL’ audience interested in the up and coming bulletin all week.
Finally, all reporters need to ensure that they continue to film too much footage so that when it comes to editing packages they have plenty of footage so that reporters are not made to compromise on what footage they use in their end results.

 

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